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Terms and Conditions

Please read these Terms and Conditions carefully before using this website and engaging with our services. By accessing or using any part of the site or working with VirtuAlyn VA Services, you agree to be bound by the following terms.

Services

VirtuAlyn VA Services provides remote support in the form of:

  • Virtual Assistance

  • Graphic Design

  • Website Design

  • Social Media Support

  • AI Prompt Building & Consulting

All services are delivered virtually unless otherwise stated. We strive to meet timelines and agreed-upon outputs based on your chosen package or custom agreement.

Payments and Refund Policy

  • All services require a 50% upfront payment before work begins, with the balance due upon completion unless otherwise agreed.

  • Payments are accepted via Wise, with a $5 USD transfer/conversion fee applied.

  • Hourly, monthly, and project-based pricing are available and agreed upon before commencement.

  • Refunds will only be issued for services not yet rendered. No refunds are provided for completed work.

Client Responsibilities

Clients must provide:

  • Clear, timely communication

  • Accurate and complete information relevant to the task

  • Necessary access to accounts, branding materials, and assets required to complete the job

Delays caused by missing or incomplete client input may affect the timeline and are not the responsibility of VirtuAlyn VA Services.

Turnaround Time

Project timelines are based on the scope agreed in writing (via email, proposal, or service agreement). Rush projects may incur additional fees.

Intellectual Property

  • All materials, designs, or digital content provided by the client remain the property of the client.

  • Final deliverables created by VirtuAlyn VA Services will become the client’s property upon full payment.

  • We reserve the right to showcase work in portfolios unless a confidentiality agreement is in place.

Confidentiality

All client data, materials, and project details are treated as confidential. Information will never be shared with third parties without written consent.

Limitation of Liability

While we strive for accuracy and quality, VirtuAlyn VA Services is not liable for any direct or indirect damages resulting from the use or inability to use our services or website. Clients are responsible for reviewing final outputs before use or publication.

Termination

Both parties reserve the right to terminate services with a written notice of 14 days. Any work completed up to termination will be billed accordingly and delivered once payment is received.

Modifications

We reserve the right to revise these Terms at any time. Continued use of our website or services after any changes constitutes acceptance of the new Terms.

Contact

If you have any questions about these Terms, feel free to reach out:

📧 Email: virtualyn.va.services@gmail.com

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